Merchant Policy How to order: Phone: (281)350-3992 Email: Contact Us Here!
Shipping Policy: Orders accepted within the United States, as well as Internationally. Please contact us by email if you have special shipping needs or need an order shipped internationally. Customer Guarantee: Merchandise is carefully packed to arrive in perfect shape. Please contact us by email if there is ever a problem with your order. Your complete satisfaction is our goal. Return Policy: Each of our items are unique, therefore, if an item is damaged, broken, or lost, the United States Post Office or United Parcel Service will need to be notified. Please keep all packing, box, and item and return them to the office for a damage/broken claim. Undamaged items may be returned by returning them unused, in the original packaging, and insured within 7 days of receipt to the address on the enclosed invoice. Please contact us by email prior to returning item or, if you have any questions. Upon receipt of the item, your payment, less shipping, will be cheerfully refunded. Orders of $50.00 or more, a restocking of 3% will be charged. The cost of shipping is refunded only if the return is the result of our error. Payment Options We gladly accept Money Orders, Cashiers Checks, personal checks, VISA, MasterCard, and DiscoverCard by phone or through the shopping cart. VISA, MasterCard, DiscoverCard, and American Express are also accepted through PayPal. All orders paid through PayPal must have a confirmed address. Items paid for by personal check will be held 10 days from date of deposit to insure clearing of check. All International orders must be paid with an International Money Order or through PayPal with a confirmed address. A $25.00 service charge will be charged for any check returned. Privacy Policy Nancy's Collectibles Policy We respect your privacy. We have never shared or sold, nor will we ever share or sell, any customer or mailing list information with other organizations, individuals, or companies. We do email newsletters to our customers from our requested mailing list from time to time. Just let us know if you ever wish to unsubscribe from these announcements or the newsletter.
